Frequently Asked Questions (FAQ)

What is Property Wand?

For agents, Property Wand is an action item tracker and communication tool that is 100% reflective of your client transactions whether representing the buyer or seller. Property Wand aims to improve the client experience and communication while saving time for agents through an automated communication platform for clients.

For clients, Property Wand is a real time status tracker so that clients are always in the know regarding the buying or selling of a property.



How do I sign up for Property Wand?

You can sign up by going to propertywand.com/register. From there, you can sign up for an account and start your free trial.


How long is the trial period?

New users get a 30-day trial upon signing up. We want to give you time to get familiar with all the Property Wand features for you and your clients.


How do I get help getting started on Property Wand?

Property Wand was developed to be user friendly and is simple to get started. If you need guidance setting up your first transaction or customizing your process, check out our Tutorials page for initial help.



How much does Property Wand cost?

After the free trial, Property Wand is $20 per month per user.


Do my clients have to pay or sign up to use the client facing tracker page?

No, this feature is included in your subscription. Property Wand auto-generates an email to clients with a unique link to their tracker page as you create new transactions.


What is Property Wand’s billing policy?

Your plan begins the day that you sign up. You are automatically first billed the day your free trial ends which is one month from the day you sign up. Your subscription renews automatically monthly when you reach the next billing cycle. You can stop the renewal any time before your renewal date.



How do I cancel my subscription?

You simply log in and navigate to the Settings page then select “Cancel subscription” under Billing.



How can I contact support?

You can get help by clicking the "Help/Contact Us" button on your agent page or by emailing us at [email protected].